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Claim Firewall

The control that checks statements against evidence before content can be released.

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The Claim Firewall checks statements in draft content against the available evidence and the configured rules, and blocks release when a statement cannot be supported.

Why It Is a Gate

A checklist item asking reviewers to catch unsupported claims is honored for the first fifty products and skimmed for the next several hundred. A gate applies the same standard to product four hundred as to product one, which is the entire point.

What It Checks

  • Whether a factual statement is tied to a passage in an attached source document.
  • Whether a statement conflicts with another source covering the same attribute.
  • Whether condition or commercial language is consistent with the product's recorded condition data.
  • Whether statements fall into categories your organization has configured as restricted.

Not a Regulatory or Legal Review

The Claim Firewall is an evidence and consistency control. It does not provide regulatory clearance, legal approval, or clinical validation, and it must not be relied on as any of those. Responsibility for what you publish remains with your organization.

When It Blocks

A blocked statement is reported with the reason and the evidence it was checked against. The usual resolutions are to attach a source that supports it, revise the statement to what the evidence does support, or remove it.

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